YOUR WISH IS MY COMMAND, LET’S ACTIVATE YOUR PLAN!
LET’S ACTIVATE
YOUR PLAN!
Rub the lamp (well, click the button)
to begin your activation journey.
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Let’s get them deets:
WHY YOU’RE NOT SEEING YOUR PLAN:
3 reasons why you’re not seeing your plan:
1
You’ve ordered your plan under a different email address.
2
Your order was unsuccessful either due to a billing problem or a suspended account.
3
Your plan has expired.
Note: Wireless plans expire after 90 days if they are not activated.
This is to protect against fraud and misuse. Please check the order date for your plan purchase
to see if it was purchased over 90 days ago.
If you need help finding your plan or have additional questions, contact our support team
by calling 1-310-807-6388.
Here’s how to find your IMEI!
To locate your device's MEID/IMEI, please check the instructions below:
An IMEI [International Mobile Equipment Identity] is a unique 15-digit or 17-digit number assigned to every mobile device with a SIM. It is essentially a device's unique identifier, similar to a fingerprint, and is used to distinguish each device from others worldwide.
On iOS (iPhone):
Using the Dialer:- Open the phone app
- Dial *#06# and the IMEI number will appear on the screen.
- Go to Settings > General > About
- Scroll down to find the IMEI number.
- Tap and hold the IMEI to copy it if needed.
On Android:
Using the Dialer:- Open the phone app
- Dial *#06# and the IMEI number will appear on the screen.
- Settings > About Phone > Status
- Look for IMEI information or a similar label
Close
Yeah, You’re gonna need that.
But don’t worry! Getting the transfer details from your previous carrier is easier than you think.
We've put together a step-by-step guide that walks you through exactly what to ask for and how to get it quickly.
Phone Number.
Please enter the phone number for the specific line you want to transfer to our service.
Make sure you provide the number exactly as it appears on your current carrier’s account to avoid delays.
Are you sure you want to cancel the transfer request?
Current Carrier.
The Current Carrier is the provider you’re transferring your number from.
Identifying the correct carrier helps us connect with the right system to begin the transfer process.
Carrier Account Number.
The Current Carrier Account Number points our system to the right account to start the transfer.
Click below to get our “Carrier Specific Port Out Instructions” for more information on getting this info from your previous service provider.
Carrier PIN Number.
The Current Carrier PIN Number (sometimes called a Port Out PIN) is a security code your carrier requires to authorize the transfer.
You can usually find or request this PIN in your carrier’s account portal or by contacting their customer support team.
MAnual SIM SET UP Instructions:
To install your eSIM manually, copy and paste the SM-DP+ address and your Activation Code from the previous page into the SIM Manager section in your phone settings.
Note that, some phones require only an activation code. If your phone doesn't ask for the SM-DP+ address, you don’t need it.
Manual SIM SET UP Instructions:
To install your eSIM manually, copy and paste the SM-DP+ address and your Activation Code from the previous page into the SIM Manager section in your phone settings.
Note that, some phones require only an activation code. If your phone doesn't ask for the SM-DP+ address, you don’t need it.
TROUBLE SCANNING QR CODE?
If you’re having trouble scanning the QR code, you’ve got a couple of options.
1. Manual Entry
Switch to manual entry and follow the instructions on how to copy/paste your
SM-DP+ address and your Activation code
into the SIM Manager page in your phone settings.
2. Desktop
We’ve sent this QR code to your email for easy scanning. Open up the QR code
on a desktop computer or another device, and use your phone to scan it.
SHIPPING
Delivery time depends on your selected shipping method. Pre-order fulfillment is delayed until inventory is available. Unreal Mobile does not ship to Alaska, PR, Hawaii, or Guam. Shipping to international addresses is also unavailable. SIM cards can be delivered to P.O. boxes, however devices such as iPhones and Android phones cannot. Unreal Mobile is not responsible for any addresses entered incorrectly, please double-check the address for delivery. eSIM orders do not require a shipping method and are instead delivered via email.
TAXES & FEES are included in your plan
The price you see already includes applicable taxes and required state or regulatory fees for your wireless plan — no extra plan charges will be added at checkout.
Device orders however, are still subject to state taxes and local fees.
DEVICE TAXES & FEES
Device orders are subject to state taxes and local fees.